FAQ
Why HeroesInfinite.com?
I was a Patron, how can I create a HeroesInfinite.com account?
What if I don’t want to subscribe to HeroesInfinite.com and stay on Patreon instead?
I created a HeroesInfinite.com account but forgot to unsubscribe from your Patreon and I’ve been charged twice for the same release, can I get a refund?
Can I access the STL files from the past-months releases I subscribed to on Patreon?
What should I don't see my files in my library after being billed?
Can I unsubscribe from HeroesInfinite.com?
Will I still have access to my files on HeroesInfinite.com even if I unsubscribe?
I was subscribed to your Heroes Infinite Patreon but I stopped a few months ago and now I would like to become a Heroes Infinite subscriber on HeroesInfinite.com, is it possible?
What is the deadline to subscribe to the current month release?
What should I do if I want to modify or cancel my subscription on HeroesInfinite.com?
What should I do if my payment failed? Or if I wasn't billed for the current month yet?
What should I do if I want to switch or update method of payment?
What should I do if I need to contact you?
IMPORTANT if you were a Patron of Heroes Infinite
In order to access all the files you previously paid for on Patreon and all your Loyalty rewards on HeroesInfinite.com, it is essential that you use the same email address as you’re using on Patreon.